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What I often find is a blogger hammering home the same point over and over.

Instead of ignoring problems, work quickly to try to fix them and address them directly with each customer.

Whether you're communicating a new company program or marketing a new product, someone from your target audience can provide invaluable feedback before they see the final email or the shiny new [...]

I try to read all the blogs I subscribe to even if I fall hopelessly behind. I worry if I skip one or skim another too quickly, I might miss a tidbit of information that could prove significant [...]