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Starbucks announced its holiday drinks are back and that it’s giving customers a red collectible holiday cup when they order holiday drinks.   “This year’s cup will warm your heart as well as [...]

While companies might say engagement is a top priority, often times their office spaces send the opposite message. But seas of cubicles with scattered closed-off conference rooms are a mainstream [...]

We assume Starbucks is still a cool place to work and the employees are hip, but the spokeswoman could have acknowledged that the company might have gone a little overboard in this case.

Starbucks takes the whole customer feedback and conversation strategy to the next level