1 By Loren Yaskin In Public RelationsPosted February 2, 2012Public Relations: Handling negative customer reviewsInstead of ignoring problems, work quickly to try to fix them and address them directly with each customer. READ MORE
0 By Loren Yaskin In Public Relations, Social MediaPosted January 31, 2012Public Relations and Social Media: How to convey bad news to customersOther businesses should take a similar approach if the shoe is ever on the other foot. READ MORE
0 By Loren Yaskin In HR Communications, Internal CommunicationsPosted January 8, 2012Target and Breastfeeding: How to Communicate a PR Problem InternallyGet the word out to your employees quickly. READ MORE