Social Media: The Flip Side Interviews A Small Business With More Than 36,000 Facebook Fans

Social Media: Is Twitter Scooping Live TV?

Journalists and especially newsroom managers can’t consider social media a footnote, a sideshow or simply a spot to post links to last night’s news.

Media Training: Don’t Let Famous People Fumble

When celebrities go off script and give interviews, isn't there someone to review the talking points?

Public Relations: The Man With The Bulletproof Brand

He was a CEO whose company seemed more defined by its magic than its money.

Public Relations: Is Apple Too Good For Its Own Good?

The PR machine fuels itself. But did the machine sputter a bit this time because Apple is too good for its own good?

Social Media: Rewriting How We Boost Book Sales

Social media changes the way we write, publish and sell books. Two clients hired us to run a social media campaign to promote their new book, due out by the end of the year. We’re excited [...]

HR Communications: Don’t Kill The Mood With Silence

Silence is an informal mode of communication snuffing the life out of a customer’s experience.

Watch Your Back To Avoid Bad Video

Your background is as important as your foreground.

Public Relations: When Employees Drive Your Brand Into The Ground

These drivers don't seem to understand they're driving around a brand the moment they get behind a wheel.

Social Media’s Arms Race

I do wonder where this is all eventually headed, how it ultimately affects society and how the next announcement will try to top the latest.