Our Ragan.com Story: 9 PR Tips From Frustrated Patient

After a vexing hospital experience, we offer suggestions on how to improve.

Nine Ways For Hospitals To Slow The PR Bleeding

One of the most important steps to building public relations is building strong communications with patients, who perhaps more than any other group, discuss a medical facility's actions with [...]

Media Relations: Channel 3, 25 Patients, 1 Busy Morning

Turning down a producer's request is risky.

Our Interview With Los Angeles Times Healthcare Columnist About Handling Hospital Bills. It’s Complicated!

A hospital may provide great service, but how do you know if it’s charging a fair price?

Media Relations: Rehab Centers Can Help Nurse The News Back To Health

Rehab facilities should open their doors when appropriate and ensure the media and other outlets on the internet realize the centers and their patients can deliver important and often timely [...]