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After a vexing hospital experience, we offer suggestions on how to improve.

One of the most important steps to building public relations is building strong communications with patients, who perhaps more than any other group, discuss a medical facility's actions with [...]

Turning down a producer's request is risky.

A hospital may provide great service, but how do you know if it’s charging a fair price?

Rehab facilities should open their doors when appropriate and ensure the media and other outlets on the internet realize the centers and their patients can deliver important and often timely [...]