Media Training: How Shooter Should’ve Handled Media

Your strategy for handling those situations should stretch beyond not responding or driving away.

Crisis Communications Tips For Booz Allen

Our 11 recommendations for crisis communications

Ridiculous Moments In TV News: Election Night Was Disaster Night For Me And Mister Big Sandwich

Some of the most disastrous nights for a journalist can come election night.

Crisis Communications: Making Angry Callers Happy After Negative News Stories

Even the angriest callers are willing to forgive a perceived wrong if a business communicates with them directly and genuinely tries to explain itself.