Our Interview With Los Angeles Times Healthcare Columnist About Handling Hospital Bills. It’s Complicated!
A hospital may provide great service, but how do you know if it’s charging a fair price?
For Consumers: Two And A Half Months Of Polite Persistence Saved Us More Than $90
For Consumers: Two And A Half Months Of Polite Persistence Saved Us More Than $90
For Consumers: A Second Phone Call Saved Us More Than $900
Arithmetic shows making a second phone call paid off.
Media Training: Bill Clinton Shows Businesses Why They Must Address Their Critics
Hit the pink elephant in the room head on. Don't pretend she's not standing there. Everyone is thinking it.
For Consumers: Ask Questions Before Paying For It
People will work to their advantage your lack of knowledge.
Maybe Video, Social Media And Media Relations Shouldn’t Be A Numbers Game
It's like someone is building a road in the right direction, but we're not actually clear if it will get us where we want to go.
Public Relations: Handling Customer Emergencies Part 2
We have two updates.