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This approach can help break down silos, humanize your company’s divisions and pique interest in how your company operates.

"What are words for? When no one listens anymore." The early 1980s song "Words" from Missing Persons aptly sums up today's growing epidemic: the lost art of listening. Listening is a powerful [...]

While companies might say engagement is a top priority, often times their office spaces send the opposite message. But seas of cubicles with scattered closed-off conference rooms are a mainstream [...]

Involving employees from the beginning can have a number of benefits including an uptick in leadership trust, engagement, innovation, productivity and the bottom line.

As leaders rise through the ranks, it’s easy to become so engrossed in the bigger picture items (not to mention the politics). Memories of work life on the front lines fade over time. Ultimately, [...]

New leaders sometimes focus on their expanded responsibilities as well as internal political pressures, putting face time with employees on the back burner. Barra is taking a powerful leadership [...]

Keeping it real but simple and informal is what employees will tend to remember.

A furrowed brow might say, “Don’t talk to me.” A faint “hi” or even lack of acknowledgement in the hallway might translate into, “I’m disappointed in your performance.”

Leaders: Ask yourselves what message you are sending to employees when you do not acknowledge their emails or voicemails. What assumptions might they make if they do not hear back from you? What [...]

Touting the benefits and all of the positive work experiences is obviously a great thing, but what about showing a little more behind the curtain?