Archives

"What are words for? When no one listens anymore." The early 1980s song "Words" from Missing Persons aptly sums up today's growing epidemic: the lost art of listening. Listening is a powerful [...]

If we are screen zombies, I’m one of those in the pack that has awaken from the dream and realized something feels wrong. I’m simply not sure how to exit that world.

Leaders: Ask yourselves what message you are sending to employees when you do not acknowledge their emails or voicemails. What assumptions might they make if they do not hear back from you? What [...]