How A Veterinarian Messed Up A Crisis Response

Our yellow Labradors, Marvel and Stormy, are 15 months old, sisters and best friends. (In the photo, Stormy is on the left. Marvel is on the right.) We scheduled a time for a veterinarian to spay [...]

Crisis Communications: How To Handle The Words “Go F-Yourself”

If people are criticizing you publicly, how can you avoid telling them to "go F-yourself." Maybe you prefer "eat s---t" or stop being an "a------"? And if you utter those words, what then?  Tip [...]

10 Questions To Protect Privacy When Shooting Video

Businesses and organizations are full of private and proprietary information they wouldn’t want the public to see. Ask yourself these questions:

Our Video For Crisis Response Network

Crisis Response Network, Inc. operates the largest crisis response network in the nation providing a continuum of crisis services.

Beyond The Oil Spill: How Slick Will You Get?

As I build my business, I wonder if one day one of my clients will get mixed up in such a mess, the phone will ring off the hook with the media on the other line. From Alex Rodriguez to Tiger [...]