Media Training: How To Lose A Reporter In 10 Minutes

Explain yourself in such complicated terms that reporters feel like they're trying to unravel Watergate.

Our Interview With Los Angeles Times Healthcare Columnist About Handling Hospital Bills. It’s Complicated!

A hospital may provide great service, but how do you know if it’s charging a fair price?

For Consumers: Two And A Half Months Of Polite Persistence Saved Us More Than $90

For Consumers: Two And A Half Months Of Polite Persistence Saved Us More Than $90

For Consumers: A Second Phone Call Saved Us More Than $900

Arithmetic shows making a second phone call paid off.

For Consumers: Ask Questions Before Paying For It

People will work to their advantage your lack of knowledge.