Internal Communications

Failing to have an internal communications plan in step with an external communications plan could inflict brand damage.

New leaders sometimes focus on their expanded responsibilities as well as internal political pressures, putting face time with employees on the back burner. Barra is taking a powerful leadership [...]

Keeping it real but simple and informal is what employees will tend to remember.

A furrowed brow might say, “Don’t talk to me.” A faint “hi” or even lack of acknowledgement in the hallway might translate into, “I’m disappointed in your performance.”

Leaders: Ask yourselves what message you are sending to employees when you do not acknowledge their emails or voicemails. What assumptions might they make if they do not hear back from you? What [...]

Touting the benefits and all of the positive work experiences is obviously a great thing, but what about showing a little more behind the curtain?

We understand changing a work atmosphere starts with changing work culture, but let us shoot for the stars and pitch some ideas most executives would never consider. But we dare you to run these [...]

Social working = being visible + listening + connecting

It’s not uncommon for internal social media networks like Yammer to go untapped in organizations. Common excuses include lack of time, uncertainty of what to post or lack of responses to their [...]

Busy executives often unwittingly create silos in their organizations by not carving out time to chat with employees.